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Microsoft Bulgaria with a New General Manager
Ognyan Kiryakov Takes over Company’s Management


8 January, 2008, Sofia – Ognyan Kiryakov takes over the management of Microsoft Bulgaria from 14 January. Since January 2006 he had been general manager of Xerox Bulgaria. Before that he was after sales customer service manager of Xerox Eurasia and was in charge of a market covering 21 countries - Russia, Ukraine, Estonia, Latvia, Lithuania, Belarus, Rumania, Moldova, Bulgaria, Bosnia and Herzegovina, Serbia and Montenegro, Albania, Macedonia, Croatia, Armenia, Azerbaijan, Uzbekistan, Turkmenistan, Kazakhstan, Kirgizstan, and Mongolia.


„I am glad to welcome Ognyan in Microsoft’s management team,” said Vahe Torossian, Microsoft’s Vice-president for Central and Eastern Europe. “Ognyan has considerable management, business development, sales and marketing experience. I believe it will contribute a lot not only to his personal success as a manager but also to the further achievements of Microsoft Bulgaria,” he added.


„I am pleased and honored to join the team of Microsoft, Bulgaria. No matter how big and successful a company is and how far ahead technologies have gone, the success of every business depends on the people. My success will be a success of the team. I believe we will continue to develop fast owing to the talent and enthusiasm of the professionals working in the company. I am sure that the combination of team’s experience and knowledge and my personal experience will help us contribute to the further positive development not only of the IT market but also of the country as a whole. I consider important Microsoft’s commitment towards Bulgaria to invest not only in market and infrastructure development, but also in causes which are beneficial for the whole society,” said Ognyan Kiryakov.


From November 2002 till May 2004 Ognyan Kiryakov was technical director of Xerox for Southeast Europe. He has two Master – Master of Telecommunications from the Technical University in Sofia and Master of Business Administration from the University of National and World Economy. He started his career in the IT branch on managerial positions in BTC. From 1994 till 2002 he was Strategic Marketing Manager, Paging and Value Added Services Manager and Regional Development Manager in Mobicom - the first Bulgarian mobile operator. He has specialized in management, marketing, public relations and finance in Bulgaria and abroad.


Ognyan Kiryakov takes over the position of managing director in Microsoft Bulgaria from Teodor Milev who assumed in June 2007 a new position in Microsoft’s head office for Central and Eastern Europe and is in charge of the overall strategy and successful implementation across Central and Eastern Europe of one of the most important training programs of Microsoft – Partners in Knowledge.


For more information:

Natalia Dimitrova
Public Relations Manager
Microsoft Bulgaria
Phone: 02/9657 333
GSM: 0889 400 177

E-mail: nataliad@microsoft.com

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16.11.2007


Centro di Formazione Studi

Sede di Arco Felicearia

Mr. Roumen Trifonov,
Secretary of the Coordination Council for Information Society and Communications at the Council of Ministers
Republic of Bulgaria

 

Dear Mr. Trifonov,

I’m writing you as Head of Research and Development Unit of Formez - Training and Study Centre, the Italian public institute providing support, accompaniment, and training to public administrations. It brings together the Public Administration Department of the Prime Minister’s Office and representatives of local and regional administrations.

 

Formez conducts research, training, consulting, and technical assistance activities throughout Italy for central, regional, and local administrations. It responds with targeted services to needs identified by public administrations; delivers services to the public administrations training system, and designs and tests new services.

 

Our research group is currently surveying, studying, and analysing the best practices that regard innovation processes in the public administration in the countries of the European Union.

 

Following up on our monitoring efforts on the best practices in Bulgary (see attachement), the case of “On-line Services provided by municipalities to citizens and businesses” was chosen as a study case to be analysed in greater detail.

 

We would be grateful if you could provide us with additional information on this case, or put us in contact with the person who was responsible for the implementation of the project.

 

We would particularly like to ask you for additional information on the following issues:
1) Documentation material on the project in English and in electronic format
2) Any existing updates on the project

 

Looking forward to hearing from you
Best Regards
Giuseppe Pennella

Bulgaria

 

On-line Services provided by municipalities to citizens and businesses


Organization involved
Council of Ministers of the Republic of Bulgaria

 

Case history
The policy is closely related to EU requirements. Before this project an e-Government pilot project was developed and introduced in the last few years before Bulgaria became an EU member. Citizens and the businesses can use the Bulgarian e-Government portal, to access information resources and to apply to the National Social Security Institute, the national register of citizens legal status and the national register of legal bodies. The experience of the Bulgarian Government Gateway and development of solutions for business integration was fully used.
The Ministry of State Administration and Administrative Reform (MSAAR) strategy for further development and expansion of on-line services to improve the quality of administration, aiming for as much of the population as possible to be able to connect to administrative information and use on-line services provided through the Internet.

 

Objectives
The project aimed to provide on-line admission to regional administrative services ,facilitating communications between the regional administration, the different regional administrative organizations, citizens and businesses of the Republic of Bulgaria.
The second goal was to integrate the existing systems and database contents with valuable information and to provide a secure and reliable mechanism for access to it.

 

Description/Mode
The eOn-line project is a practical and secure means of transferring regional administrative services. The target group is the general population of Bulgaria. Internet access is about 50% of citizens above 16 or three million citizens, including administative staff of the municipalities.

The system helps the regional administrations to organize their work and enables faster communication with citizens and businesses. It complements the existing systems and database content with valuable information and provides a secure and reliable access mechanism.

 

Impact/results
The benefits of the Online Service project can be summarised as follows:
- Transparent Quality Services: The e-government regional Portal helps limit corruption in the public administration and provides timely and accurate information. The portal gives business people more flexibility in the running of their businesses and minimizes time spent queueing for requests for certificates from authorities.
- Improved Productivity: The e-government regional portal enables citizens to access government information sources 24 hours a day, 7 days a week, from any location. It is the next step toward broadening the reach of e-government services and building a modern government services system. The regional and local administration employees, powered by information technologies, have access to necessary data quickly and on time. Control over the process flow is also improved, due to tracking and notifications about the status of the applications. This enables employees to be more productive.
- Savings in Time and Money: The e-government regional portal enables easier information exchange between the agencies and citizens/businesses. The time needed to process one transaction is reduced, so employees can process more applications in a given amount of time and dedicate themselves to providing more quality services. Improved efficiency of work means cost savings and better coordination between regional and local agencies.
The citizens and businesses of the regions no longer have to queue, as applications can be submitted online. Also, the status of a request or process can be checked online. Prepared documents are mailed and administrative fees are collected cash on delivery.

 

Civil Control over Authorities: Using the applications tracking feature of the e-government regional portal, citizens and

businesses can track the execution of their application and escalate any problems to the mayor and governor

 

Other information
Submissions: European eGovernment Awards 2007

 

Contact information
Council of Ministers of the Republic of Bulgaria
R.Trifonov
r.trifonov@government.bg
http://www.ccit.government.bg

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16.05.2007

 

Dell Opens a New Office in Bulgaria

The opening of the brand new Dell office in Bulgaria was officially announced today May 16, 2007, at a press conference in hotel “Hilton”. All journalists and guests of the event were able to meet and get to know the new Corporate and SMB business manager of Dell, Bulgaria- Mr. Alexander Aleksandrov.The newly found office is part of the unceasing investments of Dell company which aim is to give its customers better products and is also part from the long term growth of the company.

 

“Our first office in Bulgaria signalize for our plans to develop the market in this part of Europe. Bulgaria is of great importance for us, because of her proximity to huge number of clients and to the expected market development of the countries in Central and East Europe. We are very happy that Bulgaria is now part of Dell family”- said Dragosh Mateescu, manager of Dell - Bulgaria and Romania.

 

Dragosh Mateescu also introduced the other participants in the press conference: Mr. Serban Zirnovam-Enterprise Business Manager and Mr. Tim Beard, Enterprise Storage Business Manager. The new products in the area of data bases, applications for wireless connection between the users, notebooks and desktops, printers, corporate servers and game consoles were shown over a short presentation. The guests of the conference were also introduced with the achieved results and future plans of DELL.

 

 

The main DELL priority still remains the direct connection and relationship with its customers. The company will continue working selling computer technology directly to the customers, giving them the best prices.

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